Cancellation Policy
Last updated: October 2026 — Demo version for development purposes
⚠️ Demo Notice
This is placeholder cancellation policy content for development purposes. Replace with a reviewed policy before launch.
How to Cancel or Reschedule
To cancel or reschedule a confirmed booking, please contact us via phone or WhatsApp with your booking reference number. We will process your request as soon as possible.
Cancellation Timelines
We request that cancellations or rescheduling requests be made at least 2 hours before the scheduled technician visit. This allows us to reallocate the technician's time and avoid inconvenience.
Late Cancellations
Cancellations made less than 2 hours before the scheduled visit may be subject to a nominal cancellation charge, which will be communicated to you at the time of cancellation.
Technician Visit Charges
If our technician has already been dispatched and you cancel after they are en route or have arrived, a visit charge may apply.
Rescheduling
Rescheduling is available subject to technician availability. Contact us as early as possible to arrange an alternative time slot.
No-Show Policy
If you are not available at the address at the scheduled time and we are unable to reach you, the visit may be marked as a no-show. A rescheduling fee may apply.
Changes to This Policy
We reserve the right to update this policy at any time. The policy in effect at the time of your booking will apply to your service.
Contact Us
For any cancellation or rescheduling requests, please contact us using the details on our Contact Us page.